FREQUENTLY ASKED QUESTIONS

Q: Will I see a proof of my order before the final print is done?

A: YES! Using our new design tool, you will be able to view and proof, then approve and purchase instantly.  Note: We require you to click button acknowledging approval before purchase.

Q: How do I use the image designer to create my custom card?

A: Follow our Step by Step instructions and use the tool bar provided (same as MS Word) to create a great card!!!

Q: What if I have a complicated design?

   A : If  you have a problem creating your design online,
   contact us 1-888-675-8324. 8:00am- 5:00pm cst.  We will assist at no extra charge!!!!                     

Q: Can I have color print on my order?

A: YES! We offer a variety of spot colors for an additional price. Change the Default color from Black to the color of your choice. This will change your entire design to the selected color. Note Pricing change!! We also offer Full Color print. To receive a Custom Full Color quote please contact us. 1-888-675-8324

Q: How long will my order take to get here?

A: We give 5 days to complete the process. We will ship your order via UPS standard ground.

Q: What is the easiest way for me to send in a re-order?

A: We keep all orders on file, so when you are ready to re-order you simply have to contact us via email, fax or phone. Give us your Company contact information and your personal CSR will contact you to confirm the order.

Q: What is your cancellation policy?

A: If your order has not been processed, you may cancel it and remove from your shopping cart.Unfortunately, orders cannot be cancelled once they have been processed. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast. This helps us provide you with the best value in the printing industry.

Q: What is your refund policy?

A: Printing Tech is committed to customer satisfaction. We will reprint or refund the cost of any product that fails to meet our customers quality expectations. However, we cannot take responsibility for typing, image or design errors introduced by customers in the document creation process. In an effort to keep costs down and pass those savings along to our customers, Printing Tech does not review documents for content or spelling. Printing Tech requires a customer proof approval before producing.

Printing Tech guarantees that you will be satisfied with the quality of our products. If you are not satisfied with any product, please contact us within 30 days of receiving your order. If you have not received your order by the time it was promised, please contact us within thirty days from the date it was promised to arrive.


Privacy Policy

Commitment to Privacy

Printing Tech of Baton Rouge is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases. Printing Tech understands the importance of protecting the privacy of thefoldovermoneycard.com users. The information collected on the website is used to market and improve the services we and our subsidiaries offer, to improve the web site content, and to contact you with updates to the web site or for other marketing purposes.

Security

Printing Tech of Baton Rouge Inc, DBA thefoldovermoneycard.com always has security measures in place to protect customer information. Printing Tech takes all reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. the web site uses encryption technology, such as Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet bowsers. SSL technology represents the highest level of security available in the Internet.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.

Communications from Printing Tech

Special Offers and Updates: Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications.

Third Party Vendors

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.